Error Message – Voucher Totals do not match

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ERROR MESSAGE – VOUCHER TOTALS DO NOT MATCH

DESCRIPTION

Tally.ERP 9 provides the facility to record payroll vouchers manually or using Payroll AutoFill. The error message Voucher Totals do not match is displayed in Payroll auto-filled voucher when the first Pay Head is having Zero Value. The First Pay Head Value will be Zero when the Basic Salary is calculated on Number of Present Days and other pay heads are calculated on the Flat Rate. This behavior is experienced:

  • When the payroll voucher is recorded before recording the Attendance Voucher
  • The employee has left (but the Date of Resignation is not mentioned in the Employee Master ) and the number of present days is Zero.
  • Employee is on Leave without Pay.

ALTERNATE SOLUTION/WORKAROUND

Currently, to save the voucher, follow the steps given:

  • After processing the Payroll voucher through ‘Auto Fill’ option, first press F11
  • Press Ctrl+A to save the F11 Features screen
  • Save the Payroll Voucher.

Note: If you would like to find the employee to enter/alter the attendance or alter the employee master, Press Alt + P from the payroll voucher before pressing F11 to verify each employee’s salary payable amount from print preview. If there is an employee with Cr balance of salary payable, such an employee has to be checked.

RESOLUTION TIMELINES

The resolution for the above-stated problem will be provided in Tally.ERP 9 Series B JAS (July, August, September) Release.

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