Tally Support – RK Solutions https://rksolution.co.in Tally Customization Provider Sat, 02 Apr 2022 04:48:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://rksolution.co.in/wp-content/uploads/2021/03/cropped-cropped-rksolution-agency-logo-1-32x32.png Tally Support – RK Solutions https://rksolution.co.in 32 32 Tally.ERP 9 FAQ’s https://rksolution.co.in/tally-faqs/ Thu, 04 Mar 2021 12:52:23 +0000 https://rksolution.co.in/?p=2567 On this page, you will find several documents that address questions that are frequently asked, mostly “How do I ?” type queries.

Feel free to write to us here in case you were hoping to find an answer to a question that you believe must be addressed in a FAQ section.

LICENSE ISSUES IN TALLY.ERP 9

In those cases where Tally.ERP 9 does not start up in licensed mode, this document will detail the steps needed to resolve such issues. Click here.

MOVING TALLY.ERP 9 TO ANOTHER SYSTEM, OR NEEDING TO MAINTAIN YOUR COMPUTERS?

Read this document before you do so. The process to surrender the license is detailed here.

CHANGE TALLY.ERP 9 ACCOUNT ID & ADMIN. E-MAIL

Need to change your Account ID or the Account Administrator’s Email ID? Read this.

TALLY.ERP 9 (FROM RELEASE 1.5) ERROR CODES – MEANING & RESOLUTION

The following table details Tally.ERP 9 Error Codes, possible reasons and potential solutions – for Release 1.5 onwards.

TALLY.ERP 9 (UPTO RELEASE 1.3) ERROR CODES – MEANING & RESOLUTION

On rare occasions Tally.ERP 9 will report errors. The complete list of errors thrown, possible reasons & potential solutions are available in this document.

LICENSE ISSUES IN TALLY 9

In those cases where Tally 9 does not start up in licensed mode, this document will detail the steps needed to resolve such issues. Click here.

MEMORY ACCESS VIOLATION ISSUES IN TALLY 9

In those cases where Tally 9 shows a ‘Memory Access Violation,’ this document will detail the steps needed to resolve such issues.

AVAILING CENVAT CREDIT ON PURCHASES FROM MANUFACTURERS

This document describes the process and steps needed

AVAILING CENVAT CREDIT ON PURCHASES FROM DEALERS

This document describes the process and steps needed

Getting started with Tally.ERP 9, Excise, TDS, and more are available on the download page

]]> Tally Helpdesk https://rksolution.co.in/tally-helpdesk/ Thu, 04 Mar 2021 12:42:07 +0000 https://rksolution.co.in/?p=2544 Tally.ERP 9

TALLY.ERP 9 – EDUCATION

TALLY.ERP 9 – AUDITORS’ EDITION

SHOPER 9

TALLY.NET

]]> Synchronisation of Price Lists https://rksolution.co.in/synchronisation-of-price-lists/ Thu, 04 Mar 2021 11:57:39 +0000 https://rksolution.co.in/?p=2518 Price List is a manufacturer’s/trader’s suggested retail pricing. An up-to-date price list quickens the sales process. Tally.ERP 9 assists in creating more than one price list, when you have different price structures/levels for different purposes viz., different groups of customers requiring different discounts or dealing in different products. Company’s operating in multiple locations would like to synchronise the Price Lists if the Head office creates Price Lists for all the Branches to avoid the repetition of work. Further, synchronisation of the price list will also be required, if the Branches are allowed to create the required Price Lists. Currently, Price Lists synchronization does not happen.

ALTERNATE SOLUTION/WORKAROUND

Export the Price Lists manually from the location where they are created and Import at the location where it is required.

RESOLUTION TIMELINES

Resolution for the above-stated problem will be provided in Tally.ERP 9 Series B JAS (July, August, September) Release.

]]> Support to send E-mail to Multiple Recipients https://rksolution.co.in/support-to-send-e-mail-to-multiple-recipients/ Thu, 04 Mar 2021 11:56:38 +0000 https://rksolution.co.in/?p=2516 Using the E-Mail facility provided in Tally.ERP 9 users can e-mail reports and documents such as invoices, purchase orders, statements of accounts, and e-mail reminder letters without using external e-mailing software. Depending on the requirement a report/invoice/ register can be e-mailed to one or many recipients. In Tally.ERP 9, there are certain reports which are of common interest – Cash Flow/Fund Flow/Balance Sheet/Profit & Loss A/c, etc. where the same report can be e-mailed to multiple recipients. Example: Cash Flow and Fund Flow Statements e-mailed every month to all the Board of Directors. Whereas certain reports are specific to individuals – Outstanding Statements, Reminder Letters, Confirmation of Accounts, and Payslip where separate reports need to be e-mailed to multiple recipients. Example: Separate Confirmation of Accounts e-mailed every month to all the Sundry Debtors and Creditors

ALTERNATE SOLUTION/WORKAROUND

Currently, Tally.ERP 9 provides the Mass Mailing Feature to e-mail the Outstanding Statements, Reminder Letters, Confirmation of Accounts, and Payslip to multiple E-mail IDs from respective reports.

To e-mail a report/invoice etc. to multiple recipients:

  • Type all the e-mail IDs of the recipients in Notepad/Word separated by Semicolon (;) then copy and paste (Ctrl + Alt +V) the e-mail IDs by selecting the option New Address in the To Email Address field of the E-mail Configuration screen.

Example: admin@tallysolutions.com;shyam@gmail.com;arun@yahoo.co.in;mohan@tallysolutions.com

  • Export the report/ invoice in PDF/JPEG format from Tally.ERP 9 and then e-mail the document using external e-mailing software e.g. Microsoft Outlook/Outlook Express/Gmail etc.

RESOLUTION TIMELINES

Resolution for the above-stated problem will be provided in Tally.ERP 9 Series B JAS (July, August, September) Release.

]]> Support for VAT and Service Tax https://rksolution.co.in/support-for-vat-and-service-tax/ Thu, 04 Mar 2021 11:55:16 +0000 https://rksolution.co.in/?p=2514 For few businesses like Software Companies, Works Contract, etc., both VAT & Service Tax is applicable. If we take the example of a works contract, VAT needs to be calculated on Goods and Service tax on Labour Charges. In some cases, Service Tax will form part of VAT calculation. There are also scenarios, wherein a single invoice different tax applicable Items, like only Service Tax, only VAT, or both Service Tax and VAT are sold. Whatever may be the business scenario or practice, Service Tax & VAT need to be calculated as per the statutory requirements and the same has to be captured in the respective reports. Presently, accounting of different tax applicable items (only Service Tax \ only VAT \ both Service Tax and VAT) in a single invoice is not supported.

ALTERNATE SOLUTION/WORKAROUND

Sale of different tax applicable items (only Service Tax /only VAT/ both Service Tax and VAT) can be accounted, by using any one of the following methods:

  • Passing separate sales invoices by selecting the items based on the tax applicability
  • A single invoice for items on which only Service Tax and only VAT is applicable
  • A single invoice for items on which both Service Tax and VAT are applicable.

For Works Contract Services on which both Service Tax and VAT is charged can be accounted in a Sales Invoice by entering the total transaction Value (E.g. Rs. 10,000/-) in Accounting Allocation screen. Service Tax being calculated on service tax applicable assessable Value (Rs. 2500/-) and VAT calculated only on VAT Assessable Value (Rs. 7500/-) or Assessable Value + Service Tax. For detailed procedure on recording such Sales on which both Service Tax and VAT is charged, refer to the topic – Accounting VAT and Service Tax on Works Contract Services

RESOLUTION TIMELINES

Resolution for the above-stated problem will be provided in Tally.ERP 9 Series B JAS (July, August, September) Release.

]]> Rupee symbol is not printing in DOT Matrix and Quick/Draft formats https://rksolution.co.in/rupee-symbol-is-not-printing-in-dot-matrix-and-quick-draft-formats/ Thu, 04 Mar 2021 11:53:54 +0000 https://rksolution.co.in/?p=2512 On July 15, 2010, India officially declared its new Rupee Symbol. Through Release 3.0, Tally.ERP 9 has made ₹ as the default currency symbol. This capability allows printing the Rupee symbol in invoices/ vouchers/reports generated from Tally.ERP 9. Currently, the Rupee Symbol is printing as ‘?’ in reports or invoices printed using Dot Matrix and Quick/Draft formats.

ALTERNATE SOLUTION/WORKAROUND

To print the Rupee Symbol properly in invoices/ reports, select Neat Mode format for printing.

RESOLUTION TIMELINES

Resolution for the above-stated problem will be provided in Tally.ERP 9 Series B JAS (July, August, September) Release.

]]> Recording of CENVAT credit reversal https://rksolution.co.in/recording-of-cenvat-credit-reversal/ Thu, 04 Mar 2021 11:52:05 +0000 https://rksolution.co.in/?p=2510 As per CENVAT credit rules, the manufacturer is allowed to take CENVAT credit for duties paid on the raw materials used in the production of the final product. However, there are exceptions to this rule and one such exception is defined under Rule 6 of CENVAT Credit Rules 2004. Accordingly, if inputs are used commonly for dutiable and exempted final goods then it is the obligation of the manufacturer to reverse the CENVAT credit attributable to inputs used in or in relation to the manufacture of exempted goods. Note: The reversed CENVAT Credit details have to be captured in Form ER-1 (for Regular Excise Units) and in Form ER- 3 (for Small Scale Units).

ALTERNATE SOLUTION/WORKAROUND

Currently, a normal Journal entry can be recorded by crediting Cenvat Reversal A/c (created under Duties & Taxes – Cenvat) for reversing the CENVAT credit. The ledger balance of Cenvat Reversal A/c needs to be entered manually in Row No. 13 of Table 8 of Form ER-1 for regular Excise Units and in Row No. 11 of Table 6 of Form ER- 3 for Small Scale Units.

RESOLUTION TIMELINES

Resolution for the above-stated problem will be provided in Tally.ERP 9 Series B JAS (July, August, September) Release.

]]> Provision to view gross salary details in pay sheet report https://rksolution.co.in/provision-to-view-gross-salary-details-in-pay-sheet-report/ Thu, 04 Mar 2021 11:50:52 +0000 https://rksolution.co.in/?p=2508
Payroll policies differ from company to company. Companies follow different methods for calculating Employees’ Salaries.

Example: Basic Salary on Attendance, Dearness Allowance @ 51% on Basic Salary (On specified Formula), etc.

For instance, Employee A’s Basic Salary is 10,000 per month and the same has to calculated on attendance. Before processing salary, every month the number of days present is determined. For the month of April, Employee A was present for 25 Days, and the Basic salary is calculated for 25 Days i.e. 8,333 (10000/30*25).

Currently, the Pay Sheet report displays the Pay Head wise Net Amount paid; when employees’ salary is calculated using different methods. In this report, there is no provision to view the Gross Value of Pay Heads. As per the above scenario, it shows Rs. 8,333/- earned by Employee A, however, it doesn’t show his Gross Basic Salary i.e. Rs. 10,000/-

ALTERNATE SOLUTION/WORKAROUND

The Employees Gross Salary details can be viewed from:

  • Single or Multiple Pay Slips by enabling the option Show Gross Salary in F12 Configuration. OR
  • Employees’ Salary Details master.

RESOLUTION TIMELINES

Resolution for the above-stated problem will be provided in Tally.ERP 9 Series B JAS (July, August, September) Release.

]]> Provision to Maintain the History of Previously worked Locations Designation https://rksolution.co.in/provision-to-maintain-the-history-of-previously-worked-locations-designtion/ Thu, 04 Mar 2021 11:48:43 +0000 https://rksolution.co.in/?p=2506 In every company, employees are promoted or transferred from a Department to another or deputed to other projects, etc. based on efficiency or requirement. When an employee is promoted/transferred/ deputed, in Tally.ERP 9 users are allowed to change the details of Employee Group/Designation/Location in the Employee master. But there is no provision to retain the previous Employee Group/Designation/Location details for the Employees.

Example:

  • Employee A is a permanent member of Project X currently deputed to Project Y.
  • Employee A worked for Accounts Department for 2 Years and currently working in Sales Department.

ALTERNATE SOLUTION/WORKAROUND

Currently, users have to maintain employees who previously worked Location/Employee Group/Designation details in Excel or Word file or in Physical Register.

RESOLUTION TIMELINES

Resolution for the above-stated problem will be provided in Tally.ERP 9 Series B JAS (July, August, September) Release.

]]> Provision to Enter Bank Allocaion Details in Payroll Voucher https://rksolution.co.in/bank-allocaion-details-in-payroll-voucher/ Thu, 04 Mar 2021 11:46:56 +0000 https://rksolution.co.in/?p=2504 Companies follow different procedures to pay salaries to Employees. Some companies will pay salary by Cash, Cheque, or Inter-bank Transfer.

In Tally.ERP 9 Salary payment can be accounted for in two ways:

  • Record a Payroll Voucher to create the salary liability and later record a Payment voucher for making payment.
  • Directly process Salary by selecting Cash or Bank Ledger in Payroll Voucher (using Auto Fill/Manually)

While processing salary directly from Payroll voucher by selecting Bank Ledger Tally.ERP 9 will not display the Bank Allocation screen to enter bank details and these transactions are not displayed in Bank Reconciliation Statement.

ALTERNATE SOLUTION/WORKAROUND

Currently, users have to first record Payroll Voucher to account for the liability (crediting ‘Salary Payable’ ledger) and a separate Payment Voucher has to be recorded for making salary payment by defining the Bank details in Bank Allocations of the Payment Voucher. For detailed procedure refer to the topic – Payroll Payments Listed in BRS

RESOLUTION TIMELINES

Resolution for the above-stated problem will be provided in Tally.ERP 9 Series B JAS (July, August, September) Release.

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